Contact Us
We’re here to help. If you have any questions about your order, our products, or anything else — don’t hesitate to reach out.
support@my-nen.com
We aim to respond to all enquiries within 24–48 hours (Mon–Fri).
📦 Returns & Refunds
To initiate a return or request a refund, please email us with your order number and reason for return.
Visit our Refund Policy for full details.
🕒 Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Closed on weekends & UK public holidays